Pit Crews
Founder pilot · Independent repair shops

Turn technician findings into customer decisions.

Pit Crews helps small repair shops capture technician findings, attach photo proof, notify the front counter, and record customer approvals — without chasing updates across the shop.

See how Pit Crews would fit your current shop workflow.

Built for 1–8 bay shopsNo long migrationNo per-seat gamesWorks alongside your accounting

One job · one trail

Live

Bay

Tech finds it

Office

Office sees it

Customer

Customer decides

Trail

Decision is stored

Job #2847 · 2017 F-150 · Brake service

Ryan G.·Bay 3·Captured 1:58 · Approved 2:14
Closed

Built for

1–8 bay shops

Made for

Owners & front counter

Works alongside

Your accounting

Founder pilot

Open now

What you see in Pit Crews

Open it. Know where the shop stands.

Four answers an owner shouldn't have to walk across the shop to get.

Findings awaiting review

Photo-backed recommendations ready to send to customers.

Approvals recorded

Decisions attached to jobs with timestamps and proof.

Declined work to follow up

Surfaced at the customer's next visit, not forgotten.

Jobs needing attention

Bay status, tech assignments, and current checklist step.

The proof trail

One vehicle. Four stages. No chasing.

Follow a real job from the bay to the customer's approval — the way it should move through your shop.

01
BayJob #2847 · 2017 F-150 · 1:58 PM

A tech finds something.

While the vehicle is still up, the tech works the checklist, captures the required photo, and writes the finding. The shop's evidence stays out of personal phones.

Hands off to office

Step 6 of 24

Required photo

Photo of fluid on white rag

Capture photo
02
OfficeInbox · 2:02 PM

The office sees the alert.

Findings arrive at the front counter the moment they're written. The advisor prepares the recommendation without walking to the bay.

Hands off to customer

Inbox · Job #2847

New finding

"Pan bolts cross-threaded. Helicoil before reassembly."

Send approval to customer→ Compose
03
CustomerApproval link sent · 2:09 PM

The customer reviews the proof.

A proof-backed approval link opens on the customer's phone. They see the photos, the recommendation, and decide — no login, no app.

Hands off to proof trail

F-150 · Brake service

Pan bolts cross-threaded

Recommendation with photo proof.

Approve
Not now
04
Proof trailApproved · 2:14 PM

The decision is on the job.

Approved, declined, timestamped, photo-attached. The trail stays with the customer and vehicle for the next visit.

Job #2847 · trail

  1. 1:58Photo captured
  2. 2:02Finding sent
  3. 2:09Link to customer
  4. 2:14Approved
Stays with the vehicle

Straight talk

Built for small shops. Honest about the rest.

Pit Crews is a cloud workflow layer for independent shops — cleaner bay-to-office communication, proof-backed approvals, and customer follow-up, without dragging the whole shop through a platform migration.

Built for

Shops like yours.

  • ✓Independent 1–20 person shops
  • ✓1–8 bay general repair, transmission, fleet, or specialty
  • ✓Owner-operated or manager-run
  • ✓Want a focused workflow that works beside existing accounting
  • ✓Coming from Mitchell, R.O. Writer, Shop Boss, paper, or spreadsheets
  • ✓Need cleaner bay-to-office flow without a months-long migration

Not trying to be

Things we're not pretending to ship.

  • —A giant enterprise shop-management platform
  • —A replacement for your accounting system
  • —A parts inventory and procurement system
  • —A social media scheduler
  • —A payment processor
  • —Built first for franchise chains

Approval link

The customer approval page is live. The office can send it by email from Pit Crews or save and copy the message for SMS. Email replies go back to the shop.

Accounting boundary

Pit Crews focuses on technician proof and customer decisions. It does not claim to replace your accounting system.

Run the trail at your shop

From technician finding to customer decision — in one loop.

Founder pilots are open to independent repair shops that want a cleaner way to run the bay, capture proof, and record customer decisions. 15 minutes, your shop, real workflow.

Built for 1–8 bay shops · No long migration · No per-seat games